|Recommended: YesOverall Review — Lovely grounds and staff Maintenance is very friendly. Some stairs to the upper floor are crumbling and dangerous, one step was finally replaced but another one has not yet been replaced. Overall I would highly recommend this property to call home.
Hi Carrie, Thank you so much for your kind and honest review, we appreciate it so much! It helps us to hear your feedback and experience. We will certainly address the stair issue, thank you for bringing it to our attention. I love hearing that our staff is friendly, that is so important to us! We are so glad you enjoy living here Carrie! Sincerely, Tara Snider
|Recommended: YesGreat Place to Live — I've been a resident to the lodge for over 3 1 2 years and I wouldn't want to live anywhere else. The unit is perfect has everything you need and the maintenance crew is top notch, knowledgeable and professional. The grounds are well kept and the community here is very friendly and welcoming to all. So if your looking stop come here its the right place for all families.
Thank you Mary for the awesome review! We love having you as part of our community and hope you don't plan on leaving us anytime soon!
|Recommended: YesHappy to be here — First time in an apartment in years. Love it Staff goes above and beyond. Friendly neighbors. Clean and safe. Close to EVERYTHING
Thank you, Samantha! We are overjoyed that your experience with us has been so wonderful. We sure do love having you as a resident here!
|Recommended: YesGreat place to live. Great community with caring neighbors
Thank you for the review! We are so happy that you like it here, we love having you as part of the community.
|Recommended: YesBeautiful and safe — The lodge is a safe and well-maintained property and I have enjoyed my time thus far.
Thank you for the great review. We are excited for you to be here and that you have chosen our community to be your current home. We hope you will continue to enjoy your time here and that it will be a long one at that.
|Recommended: YesQuiet. Clean. Maintained. Great Location — Thrilled that Adirondack will accept short term leases and month to month, as well as so many furry friends with respectful owners. Met people that have been here for a while and some that will be in and out like us. Really really happy here.
Thank you for the great review. We are glad you have chosen us and hope you will continue to enjoy you home.
|Recommended: YesIt is nice — it is a good place for families
Thank you for the great review, that is one of the things we pride ourselves in. Our goal is to help make this your home not just a place to live.
|Recommended: YesWe love this place — Everyone is friendly and pleasant. The grounds and buildings are well maintained. The pond with the wildfowl is awesome. They respond promptly to service requests.
Thank you so much for your review, we are proud to be able to help in any way we can. We also that pride in our community and want to make it enjoyable for everyone.
|Recommended: YesBest apartment I’ve ever lived in — Great park-like setting. Super dog friendly. Quiet, clean neighborhood. Like having my own private condo.
Thank you so much for the great review. Everything you have listed is the very list we pride ourselves in. We are glad you enjoy our community.
|Recommended: YesFirst Impressions — We really like the location, staff, grounds and design of the apartments. However, when we moved in there was fecal matter on the toilet and the breadboard was still full of food matter - yuck. I'd strongly suggest a quality assurance check by management before new tenants move in to prevent that from happening again...and hire a new cleaning crew
Thank you for the review we are thankful for the rating and the feedback. We do normally do a quality check and we are sorry for this isolated check where items were missed. We did work with our cleaning company to correct this and have them come back for the missed items. We will most defiantly actively working to update our standards with the cleaning company and what we are looking for in the service they provide. Again thank you and if you need anything else feel free to contact us at the office.
|Recommended: YesBeautiful grounds and friendly neighbors — To be fair, I haven't lived here for long, but I'm very impressed with Adirondack Lodge I have had nothing but friendly interactions with staff, and they are quick to respond even during the COVID19 closings. As I walk my dog daily, I enjoy how well they keep the grounds and how well taken care of the facilities are. There are many pet owners, and they do a great job cleaning up after their pets thanks to the bag can stations around the complex . It truly feels like a homey neighborhood and I'm so glad I chose Adirondack.
Thank you very much for the great review. We are so happy to hear you feel at home within our community.
|Recommended: YesThe gem of the city — Loving here was a break from the city while in the city. It is a community all of its own. Close to stores, bus lines, and heart of the community. No where else we have ever lived is as kind, nice and pet friendly. Always seems willing to go the extra mile, it is a blessing to get to call Adirondack Lodge home.
Thank you so much for this great review. We are glad to hear we have been a positive impact our your living experience. We enjoy our residents and creating a positive community.
|Recommended: YesApartments nice. Don't expect access to amenities — The apartments are very nice in looks, location, and the type of people that tend to rent here. In the 3 years I have lived here, the pool has never opened on time. The property says it has cameras on signs as you're driving in, but it does not. The weight room had 1 of the 2 treadmills break and rather than fix it, they took it out. The complex should not list amenities in their description as this is not a priority to the property and many times you don't have access to the additional items. The maintenance guys are great, the location is fabulous, and the apartments are nice. However, don't expect to have access to the extras in a timely manner or at all if anything breaks.
Eric, Thank you for the review we are sorry that the amenities don't meet your standard. For the pool, summer of 2019 we resurfaced the pool and had other work done to improve it. This was the reason for a delayed opening. This year's pool is not open because of the pandemic, but we do have new loungers for the pool area to improve the seating. The weight room did have 2 treadmills and one of them was a bit of an older machine and the cost to repair was greater than the machine's value. At the end of February, we replaced that treadmill which means 2 machines now, replaced the elliptical, and recumbent bike to improve the workout experience. Also, we replaced medicine balls, yoga mats, a few other exercise aides, and we painted, replaced trim, and updated blinds. As that work began so did the shut down caused by the pandemic, can't wait for people to enjoy when we can open it back up. I am sorry for the inconveniences that repairs/maintenance and a pandemic has caused you, we will do our best to improve this.
|Recommended: YesGreat Community in prime South Hill location — Great area to live. Everything you need is a very short drive or even a walk away, Community grounds and appearance is beautiful and well kept. Apartment amenities and materials are a bit lacking for the price, but overall a very nice place to live.
Thank you so much for the great review. We are sorry to hear you feel amenities and materials are lacking. If you would like we would love to hear your thoughts in greater detail on improvements. If you want to call or email your suggestions that would be great. I do want to point out during this pandemic we have upgraded 3 pieces of equipment in the gym treadmill, elliptical, and recumbent bike. Also freshened up the paint, fresh trim, new blinds, and upgraded some of the other work out aides. We do have other projects in the works for the rest of this year. Again thank you and please reach out to the office we would love to hear your input. 509-448-7773 or email@example.com
|Recommended: YesGreat — nice and quiet, not the best parking
Thank you for the review, we pride ourselves in creating a comfortable living experience. As you may know about the parking, each unit comes with 2 available parking spots. The garage and a spot behind that garage and the garages are within the same building your unit is in, for convenience. Again thank you and let us know if there is anything we may be able to help with.